My Macbook Pro had acetone (nail polish remover) spilled all over it , which fried the hard drive. I got in touch with Ephraim after reading decent reviews on Google. He was able to retrieve the data from my laptop in 4 days. I quoted my own price for what I thought was appropriate for the job, so you may want to do some research ahead of time. After 4 days, I went back to Ephraim's and he transferred all my files onto an external drive, which I provided. There is an extra charge if you use one of his drives. I am waiting to hear back to pick up my laptop, which he needed to take apart to recover the data for. Overall, my experience was smooth and I was satisfied.
Sherlock Data Recovery has been a life-saver. A malicious link caused the total erasure of data from my laptop and I was clueless on what to do next. Using a data recovery software without any knowledge of its basics could do only more harm. The professionals at Sherlock worked on my machine for few hours and gave me back every byte of data. This includes my family pictures and office files. Thanks a lot to these people and I candidly recommend them to others.
Sherlock Data Recovery provides technical excellence and quality customer service.
Roughly one week ago I was in the midst of taking an examination required to be a licensed practitioner in my profession. Before I could upload my examination, my computer crashed. When I called a popular computer repair "squad" I was told there was nothing they could do for me and certainly nothing they could do in the time-frame I required. When I spoke to Ephraim at Sherlock Data Recovery Services, he told me there are no guarantees in data recovery but that he was confident that he could identify my harddrive and sort through the information stored there so that I stood a chance at sending my examination to the relevant professional licensing association.
When other people told me the task was impossible Ephraim gave me hope. More importantly he gave me success as he diligently worked on my computer overnight and through an afternoon to locate my examination files. I was able to send my examination file to the licensing association before the deadline. Throughout the process he kept me updated on everything. When I was difficult, he was kind and reassuring.
I confidently recommend Ephraim and Sherlock Data Recovery Services. When you are living in a nightmare you will not feel comfortable unless you have a true expert, and Ephraim is an expert that thrives under pressure. Trusting him was the best decision I have ever made in acquiring computer repair services.
September 10, 2016
I've worked in IT for over 35 years. There's nothing worse than a complete laptop failure or a hard drive crash - especially if you haven't backed it up. This was the case with my son and dauther-in-law's laptop which had 7 years worth of pictures and videos of their 7 year old daughter, my granddaughter; you can't ascribe value or worth of something like that.
Being in IT, I evaluate systems and hardware all the time. In this case, the laptop just shutdown and, when rebooted, said to check the hard drive cables but, looking at the Bios configuration screen, no hard drive was present. Which meant that either the drive crashed or the controller was bad. In trying to re-boot the laptop, you could hear the hard drive whirr and try to start, but it jsut couldn't seem to get there. I bought a SATA drive USB connector, removed and connected the hard drive to one of my other laptops and it tried to start, but couldn't. At least there was no grinding, clicking or other noise indicating that the drive was damaged.
I called around some of the various Hard Drive data recovery companies and, while they couldn't determine what was wrong, they all indicated that the evalation was free, but that data recovery could cost anywhere from $1,000 to more.
That's when I found Sherlock Data Recovery. I called and talked with Ephrain Hirshberg and he and I reviewed the issues - Ephraim was both knowledgeable, friendly and helpful. He suggested I send the hard drive over and mentioned he had both a clean room and a number of data recovery programs he would use to evalaute the drive. He didn't hesitate in providing an idea of the cost for recovery. Based on that, as well as additional, excellent reviews, I shipped him my drive.
Ephraim got back to me within 2 days - based on his review, he indicated that the chances of data recovery were 99 to 100%. He asked for permission to open the drive casing and, in a follow-up, indicated that the read/write head was stuck. He proposed the cost, I accepted and shipped him a Western Digital 1 TB USB drive.
Long story short, Ephraim was able to recover all the data, the cost was both more than acceptable and certainly much, much less than the estimated costs proposed by other companies. And, whereas those other companies looked at this as just another job, Ephraim showed a personalized interest in getting the data back.
So, out of 5 stars, Ephraim gets a 5+. The only suggestion I'd make to others who are looking to engage Ephraim to recover your data would be to ship both the hard drive and your recovery drive at the same time, so that data recovery could proceed without having to take the extra step in shipping the recovery drive.
Ephraim is great to work with, he takes an interest in providing you the best service at a reasonable cost, and I highly recommend him and Sherlock Data Recovery for all your data recovery needs.
SharePoint Architect and Engineer.
I saved all of the files that I did for my work on a Seagate portable hard drive. But last week, unfortunately something went wrong, and everytime I tried to open the files in the hard drive, computer just crashed, which made me unable to use the files. So I searched online for hard drive recovery service and found Sherlock Data Recovery Service. And Ephraim recovered ALL of the files. He was able to examine what the problem was and retrieve all the files I saved for my work.
I would definitely use him again in the future and recommend him to people who need this kind of service. Also his price is reasonable too!
So, if you have any hard drive problems, don’t panic! Just come to Sherlock Data Recovery, and Ephraim will recover all the files you need!